EAP Counselling Service

Employee Assistance Programme is a service provided by employers which allows their employees to attend counselling. Four to six sessions of counselling is typically effective to assist the individual to gain insight and evaluate their difficulties and to find reasonable healthy ways of dealing with their issues. This service does not require an organisation to have contract with us but can be arranged on case by case basis.Please feel free to contact Grainne to discuss any questions you may have and to find an approach that supports the employee and employer.

Critical Incident Responses

Characteristics of critical incidents include:- sudden, out of the everyday routine or experience; life threatening; risk of serious physical danger to self or someone close; potentially distressing and often provoking a strong sense of fear.

The possible psychological impacts of a critical incident on the individual are varied and are very often fall under categories under acute traumatic stress or post-traumatic stress.While the reality of a critical incident cannot be changed, we can minimise and manage the impact the event has had on individuals.

A number of approaches to assist are available:


Designed for those involved in the incident and to offer practical advice and normalise their reaction to the incident.


Individuals directly involved in incident meet as a group with a trained specialist who works with them in dealing with their reactions.

Individual Session

Those involved may be best facilitated with a face-to-face counselling session to enable the individual to discuss their concerns and identify whatever ongoing support may be needed.

Psychological First Aid

Meets the immediate needs post-incident and allows for assessment and support going forward.

Workshops / Talks

Industries who have availed of this included transport, construction, manufacturing, distribution and service providers.Time is always allocated to individual concerns post workshop or talk to address any private concerns participants may have.

A variety of subjects covered in the past included:

  • Wellbeing
  • Stress
  • Pre-incident Training
  • Psychological Flexibility
  • Mental Health Awareness
  • The Challenge of Change
  • Dealing with Conflict
  • Vicarious Trauma
  • Pre-Crisis Awareness
  • Being attentive to Staff.


Group Supervision offer a unique opportunity for a team to come together in a safe supported space, guided by an experienced group facilitator. Benefits from such sessions can offer the participants clarity, understanding and a refocused motivation and commitment to their work.

Teams who have benefited include: social workers, nursing teams, human resource teams and management teams.

Each individual, each group, each organisation will have their own issues, themes, dilemmas and needs. An experienced facilitator will be able to hear, hold and manage group dynamics so that participants can get the most from this learning opportunity.

Organisations have been facilitated around issues such as stress, conflict resolution, anxiety, debriefing following critical incident, integrating change and group dynamics.

We would be happy to explore confidentially with you issues which are impeding productive working within your organisation.